Bring light-based skincare and adjustable under-eye cooling into your routine with the Shark CryoGlow FW312UKPL in Lilac Chill. IQLED technology combines red, blue and deep infrared light, while InstaChill cooling offers three adjustable chill levels.
Four Routines
- Under-Eye Cooling.
- Better Ageing: six-minute routine.
- Blemish Repair: eight-minute routine.
- Skin Sustain: four-minute routine designed for maintenance after an initial routine cycle.
The supplied manufacturer information cites an eight-week study with 59 subjects using the six-minute routine daily, and a four-week study with 60 subjects using the eight-minute routine daily. Individual results vary; results are not guaranteed.
What's Included
- CryoGlow mask with adjustable straps and attached silicone eye shields.
- Remote control with LCD screen.
- Optional clip-on chill pads.
- LED protective cover.
- USB-C charging cable and plug.
- User guide and quick-start guide.
Specifications
- Brand: Shark.
- Model: FW312UKPL.
- Colour: Lilac Chill.
- Product dimensions: H 14 × L 22.3 × W 20.29 cm.
- Supplied product weight: 0.74 kg.
Product measurements are not packed parcel measurements.
Important Safety & Suitability Information
⚠ Read the complete manufacturer user guide before use. The supplied listing contains the following restrictions and precautions; this summary does not replace the guide. Stop use immediately if you experience discomfort. Do not apply cooling routines to the eyeball or upper eyelid.
Do not use if taking medication or supplements causing photosensitivity, including the supplied examples isotretinoin or doxycycline.
The supplied warnings also list: retinal or macular disease; ocular albinism or light-sensitive eye conditions; pregnancy, nursing or possible pregnancy; pacemakers or other electronic implants; facial implants; lack of sensation; light-sensitive skin disorders such as lupus or porphyria; photophobia; light-induced headaches; albinism; melasma; sensitivity or allergy to plastic, aluminium or self-fastening material; and recent facial surgery without medical clearance.
Listed facial-area restrictions include suspicious lesions or skin cancer; eczema; psoriasis; new, changing or irregular brown spots; birthmarks; broken skin, rashes or blisters; inflammation; infection, cold sores or warts; active herpes simplex or a history of outbreaks without preventative treatment; and incompletely healed facial treatments including neurotoxin, fillers, microneedling, laser or chemical peels.
Cooling restrictions listed include cold hypersensitivity, cold urticaria and circulatory insufficiency. Consult a medical professional before use if you have facial bruising or skin sensitivity or irritation associated with retinol or benzoyl peroxide. Check the full guide and seek professional advice if any restriction may apply.
Shipping Options
In-Store Pickup
We offer complimentary in-store or curbside pickup for all products. Customers may select this option at checkout and collect their order at a convenient time once it is ready.
Mainland UK Shipping
All products purchased through our website include free standard shipping within Mainland UK.
Standard delivery typically arrives within 2–4 working days.
Most products also offer the option to upgrade to Next Working Day Delivery for £0.50. When this option is available, it will be displayed during checkout.
For deliveries within Mainland UK, we use trusted carriers including:
- Royal Mail Tracked 48 or Evri for smaller items
- FEDEX or DPD for larger items
For next working day deliveries, we typically use:
- Royal Mail Tracked 24 or Evri next day for smaller items
- FEDEX or DPD for larger items
The most accurate way to view the delivery options available for a specific product is to add the item to your basket and proceed to checkout, where all available delivery methods will be shown.
International Shipping
We offer international shipping on selected products. However, not all products are eligible for international delivery.
If a product appears unavailable or out of stock after selecting your country, this means that we currently do not ship that specific product to your country.
For products that are available internationally, shipping costs will vary depending on the product’s weight, size, and destination country. The exact shipping price and available delivery options will be calculated and displayed during checkout.
Please note that free standard shipping does not apply to international orders.
International shipments may also be subject to customs duties, import taxes, and local regulations. Customers are responsible for complying with the laws of the destination country and for paying any applicable duties or taxes.
Order Cut-Off Time
Our order processing cut-off time is 3:00 PM on working days.
Orders placed after 3:00 PM or on bank holidays will be dispatched on the next working day.
On Fridays, the cut-off time is 12:30 PM.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
If you do not see this email, please check your spam or junk folder.
Delivery Estimates
Estimated delivery times are provided in good faith but are not guaranteed. While we strive to deliver orders within the stated timeframes, delays may occur due to circumstances outside our control, including courier disruptions or weather conditions.
Order Delays
If a delivery delay occurs, we will notify you as soon as possible and provide an updated estimated delivery timeframe.
If you have any questions about this product, please let us know by filling out the form below, and we will contact you as soon as possible.